Terms & Conditions

Last updated: 7 April 2026

These Terms of Service (“Terms”) govern your access to and use of the website 88labs-agency.com (the “Site”) and any related applications, dashboards, or services provided by 88labs Agency (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Site or Services.

All content on the Site and within the platform (including text, code, designs, and logos) is protected by intellectual property laws.

1. About 88labs Agency & Our Services

88labs Agency is a Meta-focused advertising infrastructure and service provider. We exclusively support advertising operations on Meta platforms (Facebook and Instagram).

We provide access to tools, accounts, infrastructure, and compliance guidance to help businesses manage and scale their Meta advertising operations.

We are not an ad network and we do not guarantee account approvals, ad approvals, or advertising performance outcomes on Meta or any third-party platform.

2. Eligibility & Account Use

To use our Services, you must:

  • Be at least 18 years old (or of legal age in your jurisdiction); and
  • Use the Services only for business or professional purposes (no consumer or household use).

You are responsible for:

  • Ensuring all account information is accurate and up to date;
  • Maintaining the confidentiality of your login credentials; and
  • All activity conducted under your account.

If we believe your account is compromised or misused, we may suspend or restrict access while we investigate.

3. License & Acceptable Use

Subject to these Terms and any separate agreement, 88labs Agency grants you a limited, revocable, non-exclusive, non-transferable right to access and use our platform solely for your internal business advertising operations on Meta.

You agree not to:

  • Copy, modify, distribute, sell, lease, or sublicense any part of the platform;
  • Share login credentials or access with unauthorized persons;
  • Reverse engineer, extract, or replicate our systems or workflows;
  • Attempt to bypass security or interfere with platform operations;
  • Use bots, scrapers, or automated tools without written permission;
  • Use the Services in any way that may harm 88labs Agency, our partners, or our reputation.

Any breach may result in immediate suspension or termination without refund and may lead to legal action.

4. Prohibited Activities & Compliance

You must not use 88labs Agency Services or infrastructure to:

  • Run misleading, deceptive, or non-compliant advertising;
  • Operate in prohibited or restricted categories under Meta policies or applicable law;
  • Launch campaigns requiring compliance review without approval.

You must provide full and accurate disclosure regarding your business and advertising activity.

If we determine that you have provided false information, hidden material details, or engaged in non-compliant activity, we may:

  • Suspend or terminate access immediately;
  • Block future use of our Services;
  • Notify relevant partners or payment providers;
  • Refuse refunds; and
  • Seek compensation for damages, losses, or penalties incurred.

5. Fees, Billing & Refunds

Fees, billing cycles, and commercial terms are provided separately (e.g., invoices, order forms, or dashboard plans).

5.1 Payments

You agree to pay all fees when due. Failed or reversed payments may result in suspension or termination of access and/or additional charges where legally allowed.

5.2 Refunds

Unless otherwise agreed in writing, refunds may be considered at our discretion under the following conditions:

  • Requests are made within 30 days of initial payment; and
  • Requests are sent from your registered email to admin@88labs-agency.com

Refunds, if approved, will exclude:

  • Service fees already incurred;
  • Used resources or consumed credits; and
  • Any operational or processing costs.

We may refuse refunds if:

  • You have already used the Services for campaign activity;
  • You violated any Terms or policies; or
  • You initiated chargebacks or disputes without contacting support.

Unauthorized chargebacks may result in permanent account termination.

6. Suspension & Termination

We may suspend or terminate access to Services at our discretion if we believe:

  • You have violated these Terms;
  • You are violating Meta policies or third-party rules;
  • You are engaging in misuse or bad faith activity; or
  • Your activity poses risk to us or our partners.

Upon termination:

  • Access to Services and accounts will cease immediately;
  • Any remaining credits or access rights may be revoked; and
  • Confidential materials must be deleted.

7. No Performance Guarantees

Advertising outcomes depend on factors outside our control, including Meta policies, competition, creatives, targeting, and market conditions.

We do not guarantee:

  • Account approvals or stability;
  • Ad approvals or campaign performance;
  • Revenue, ROAS, or results;
  • Continuous availability of Meta services or integrations.

You are solely responsible for your campaigns, budgets, creatives, and offers.

8. Third-Party Services

Our Services may rely on third-party systems including Meta and other technical or compliance providers.

Your use of those services may also be governed by their own terms. In case of conflict, third-party terms apply to their respective services.

We are not responsible for the performance, enforcement, or availability of third-party platforms.

9. Disclaimers & Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind.

To the fullest extent permitted by law, 88labs Agency shall not be liable for:

  • Loss of profits, revenue, or business opportunities;
  • Account bans, suspensions, or restrictions;
  • Meta policy enforcement actions;
  • Data loss or corruption;
  • Indirect or consequential damages.

Where liability cannot be excluded, our total liability shall be limited to the amount you paid for Services in the three (3) months preceding the claim.

10. Changes to These Terms

We may update these Terms at any time. Changes will be reflected with an updated “Last updated” date.

Continued use of the Services means you accept the updated Terms. If you do not agree, you must stop using the Services.

11. Governing Law & Disputes

These Terms are governed by the laws of the State of Missouri, USA.

Disputes shall first be addressed through good-faith negotiation. If unresolved, disputes may proceed to binding arbitration or courts located in Missouri, USA, where applicable.

12. Contact

For questions about these Terms or Services, contact:

Contact: 88Labs Agency  

Email: admin@88labs-agency.com

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