Privacy Policy

Last updated: 7 April 2026

This Privacy Policy explains how 88labs Agency (“88labs”, “we”, “us”, or “our”) collects, uses, and protects information when you visit 88labs-agency.com or use any of our products, tools, or services (together, the “Services”).

We provide Meta-focused advertising infrastructure and services to help businesses manage and scale their advertising on Meta platforms (Facebook and Instagram). We are committed to protecting your personal data in accordance with applicable data protection laws, including GDPR, CCPA (where applicable), and other relevant regulations.

1. Data We Collect

We collect different types of information depending on how you interact with us and our Services.

1.1 Contact & Account Information

When you contact us, request access, or become a client, we may collect:

• Name and surname
• Business email address
• Phone number
• Company name and registration details
• Job title or role
• Billing and invoicing information

1.2 Advertising & Business Data

To provide and manage Meta advertising services, we may process:

• Ad account and Business Manager (BM) identifiers
• Account permissions and structure data
• Campaign, ad set, and ad performance metrics
• Budget, spend, and pacing data
• Creative materials, funnels, landing pages, and offer details (when shared with us)

1.3 Technical & Usage Data

When you access our website or platform, we may automatically collect:

• IP address and approximate location
• Browser type, device information, and operating system
• Pages visited and usage activity
• Click paths, session duration, and interaction data
• Cookies and similar tracking technologies

1.4 Payment & Compliance Information

For billing, compliance, and risk management purposes, we may collect:

• Payment-related data (processed via third-party providers such as payment processors; we do not store full card details)
• Transaction IDs and billing records
• Business verification data (KYC/KYB documents where required)
• Fraud prevention or compliance screening information

We only collect data necessary to provide and operate our Services.

2. How We Use Your Information

We use your information for the following purposes:

Service delivery: To provide access to our Meta advertising infrastructure, tools, and services.

Client communication: To respond to enquiries, manage onboarding, and provide support.

Performance & optimisation: To analyse usage, improve systems, and enhance service performance.

Billing & operations: To issue invoices, process payments, manage refunds, and maintain financial records.

Compliance & risk management: To verify clients, prevent fraud or misuse, and comply with legal obligations and Meta platform requirements.

Marketing (optional): To share updates, insights, or service-related information where permitted and in line with your preferences.

We do not sell your personal data.

3. Legal Bases (EEA/UK and similar regions)

Where applicable, we process personal data under the following legal bases:

• Contract performance: To provide Services you request
• Legitimate interests: For security, analytics, improvement, and business operations
• Legal obligations: For tax, accounting, KYC/KYB, and regulatory compliance
• Consent: For cookies, analytics, and optional marketing communications

4. Sharing Your Information

We may share data only when necessary with trusted third parties, including:

• Payment processors and financial partners for billing and transactions
• Analytics providers (e.g. Google Analytics or equivalent tools)
• Compliance and verification providers for identity and risk screening
• Hosting and infrastructure providers to operate our systems securely
• Legal or regulatory authorities where required by law

All partners are required to protect your data and process it only under our instructions.

We do not sell or rent personal data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Analyse website traffic and usage
• Improve performance and user experience

You may control cookies through your browser settings. Some features may not function properly if cookies are disabled.

Where required, we will request your consent before using non-essential cookies.

6. Data Retention

We retain personal data only as long as necessary to:

• Provide Services and maintain accounts
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain internal records and analytics

When data is no longer required, we securely delete or anonymise it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise your rights, contact us at admin@88labs-agency.com.

You may also contact your local data protection authority if you believe your rights have been violated.

8. International Data Transfers

As we operate globally, your data may be processed in countries outside your own jurisdiction.

Where this occurs, we implement safeguards such as:

• Standard Contractual Clauses (SCCs) or equivalent safeguards
• Working with providers that maintain appropriate security standards

9. Security Measures

We implement appropriate technical and organisational security measures, including:

• Encrypted communications (TLS/SSL)
• Access control and authentication systems
• Role-based permissions
• Monitoring and logging systems

While we take strong measures to protect your data, no system is 100% secure.

10. Use by Minors

Our Services are intended for business users only and are not directed at individuals under 18 years old. We do not knowingly collect data from minors.

If you believe we have collected such data, please contact us at admin@88labs-agency.com and we will take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date and may notify you via email or website notice.

Continued use of our Services means you accept the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us:

Contact: 88Labs Agency  

Email: admin@88labs-agency.com